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IT Support Officer

at Singapore Informatics Computer Institute (Pvt) Ltd

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Established in Sri Lanka in 1994 under the Board of Investments Sri Lanka, Singapore Informatics Computer Institute (Pvt) Ltd is a fully owned subsidiary of Informatics Education Limited, a Global Giant in providing Quality, Standard, Internationally recognized Higher Education opportunities to students throughout the globe.

IT Support Officer

Overall Purpose:

  • To established yourself in an ICT support role, providing first line support staff
  • To provide a professional service ensuring a high level of support at all times

Core Duties & Responsibilities:

  • To provide technical support to Corporate Office and Campus
  • To install, maintain and upgrade wide range of ICT equipment
  • Respond to IT requests in a timely fashion to ensure minimum disruption to operations at all times
  • Assist with IT equipment asset disposal and administration of the telephone system
  • To maintain an inventory of computer hardware and software (including licenses)
  • Perform preventive maintenance duties on IT equipment
  • Maintain the network infrastructure and Active Directory
  • Report any suspected security breaches to IT Manager
  • Liaise with suppliers and external support companies as appropriate
  • Record accurately and prioritize support requests, outcomes and time taken in the Helpdesk System

Requirements:

  • Age below 30
  • Minimum 2 years relevant working experience
  • Professional Qualification / Diploma in Information Technology
  • Technical knowledge in Microsoft Office suite and troubleshooting of PC, Server & Network related issues
  • In addition, other duties at no higher a responsibility level may be interchanged with / added to this list at any time

If you wish to be a part of a winning team, please forward your updated CV along with two no-related referees to the address above within seven days of this advertisement with the post applied for stated on top left hand corner of envelope of in the subject line of the email to careers@singaporeinformatics.lk

249, R A De Mel Mawatha
Colombo 3

Web: www.singaporeinformatics.lk


Valid Until: Aug 07, 2015
Categorized Under:
IT Jobs