Call Centre Executive

at ESOFT

Sri Lanka's Largest Private Sector Higher Education Network is looking for skilled people.

Call Centre Executive (Male)

Location: Head Office - Colombo

Candidate Profile:

• Self motivated and flexible towards working hours
• Fluency in English. Capabilities in other languages would be an added advantage
• Should have computer literacy including MS Office packages
• Age below 27 years

Duties and Responsibilities:

• Handle customer inquiries through the phone and update Student Counsellors accordingly
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into the system
• Route calls to appropriate resources

Salary will not be less than 20,000 per month + Commission
No night shifts

How to Apply:
Send us your complete CV within 10 days of this advertisement to careers@esoft.lk. Please state the position applied as the subject line of the email.

Manager Human Resources
ESOFT Metro Campus
235, Galle Road
Colombo 4

Email: careers@esoft.lk

Web: www.esoft.lk

Valid Until: Nov 03, 2015
Categorized Under:
Call Centre Jobs / Customer Service Jobs