Contact Center Officers
at Singer (Sri Lanka) PLC
As the country's strongest brand, Singer resonates in the hearts and minds of millions of Sri Lankans. Singer is by far the number one retailer of consumer durables in Sri Lanka with a portfolio of over 30 global brands, including
Samsung, Hitachi, Philips, Whirlpool and Kenwood. Our tradition of trusted excellence began with the invention of the very first sewing machine in 1851 and continues today at our state-of-the-art manufacturing facilities. Our subsidiaries include Singer Finance, which has revolutionized the consumer landscape by providing innovative financial products to Sri Lankans from all walks of life. Singer is the global market leader, with an unmatched record of over 160 years.
Are you the next generation of Singer?
Contact Center Officers
We are looking for young, dynamic and energetic individual with drive, passion and experience in handling customers, who can give pleasant frontline service to the customers and deliver customer feedback to the busines channels. You will be required to perform your duties on roster basis.
- Good results at G.C.E. A/L & O/L examinations
- Able to converse fluently in Sinhala and English while Tamil language proficiency will be advantageous
- Minimum 2 years of experience in a call centre with handling in-bound and out-bound customer inquiries
- Sound knowledge of call centre systems and computer application packages will be advantageous
- Negotiation skills, adaptability and stress tolerance are essential
- Age between 18-25 years
If you feel you have what we need, then forward your CV, together with the contact details of two non-related referees, the address below or email to shehanw@singersl.com to reach us within 7 days from the date of the advertisement.
Please indicate the post applied for on the top left corner of the envelope.
Assistant Manager - Recruitment & Systems
Singer (Sri Lanka) PLC
80, Nawam Mawatha
Colombo 2
Valid Until: Nov 08, 2015
Categorized Under:
Call Centre Jobs / Customer Service Jobs