Customer Services Officer - Teaching Centre (Kandy)

at British Council

British Council Sri Lanka is a vibrant operation delivering a high impact portfolio of projects such as Project English, International Climate Champions, and Connecting Classrooms. We have 22,000 members in our library which is the largest membership in the British Council global network and run two of the largest British Council Teaching Centre and Exams operations in the world. Customer Service is core to delivering and supporting our services.

The Teaching Centre Kandy can register up to 3000 students in an academic year. The Customer Service desk plays an important role in a large and very busy environment. They are the first point of contact for customers and client in providing accurate information on our current programmes.

We are looking for energetic team players with strong interpersonal and communication skills.

Customer Services Officer - Teaching Centre (Kandy)

The purpose of the job is to deliver frontline services to internal and external customers in order to meet customer needs and enable the British Council to meet its corporate objectives.

Starting Salary: Rs.38,820/-

This full time post based in Kandy is available for Sri Lankan citizens on an indefinite (permanent) contract from December 2015.

Application deadline: Monday 23 November 2015.

Application from and descriptions of behaviours and core skills needed for the above post can be downloaded rom http://www.britishcouncil.lk/about/jobs and should be emailed to us at vacancies.lk@britishcouncil.org. Please indicate the post applied for in the subject line. Only the British Council application forms are accepted. CV's won't be considered for shortlisting.

We thank all prospective applicants for their interest in our organisation. The short-listed candidates will be contacted within 2-3 weeks after the application closing date.

The British Council is committed to a policy of equal opportunity and child protection. We welcome applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds.

Valid Until: Nov 23, 2015
Categorized Under:
Customer Service Jobs