Front Office Coordinator Cum Receptionist

at Seylan Bank PLC

At Seylan Bank we take pride in special care and service afforded to our valued customers.

We are looking for a smart individual who wishes to join our performance oriented Bank.

Front Office Coordinator Cum Receptionist

Responsibilities:

• Providing information to clients, greeting persons entering organization and directing individual to correct destination
• To ensure that all interactions between employees, customer outside services, branches functioning smoothly
• Provide effective customer service and handling correspondence
• Make appointments and direct customers, visitors to proper location in coordination with the respective person in the department / branch
• Effectively and efficiently manage the front office area while maintaining professional standards
• Sending and receiving regular emails, answering phones, maintenance of security procedures
• Data entry and other relevant paperwork and maintaining of records
• Issuance of visitor passes
• In all, front office coordinator is expected to perform vigilant role with some knowledge and professionalism when interacting with customers or prospective customers

Person:

• 2-3 years' previous experience 
• Knowledge of consumer service practices and principles
• Excellent communication skills in English and Sinhala and literacy in Tamil Language is an added advantage
• Attention to detail and stress tolerance
• Age below 40 years

This appointment will be on Contract basis and remuneration scale will be from LKR 25,000/- to LKR 30,000/- based on the level of knowledge and experience.

Applicants are invited to log on to www.seylan.lk and complete and submit the web based application form within 7 days of this advertisement.

Deputy General Manager - Human Resources
Seylan Bank PLC

Valid Until: Jan 08, 2016
Categorized Under:
Banking Jobs / Front Office Jobs