Client Centre Executive - Service / Sales

at Standard Chartered Bank

We are looking for dynamic young individuals to be a part of our Client Centre in either our Inbound or Outbound Teams. The job roles are service and sales oriented and employment would be on a 2 year direct contract with the Bank.

If you are ambitious about growing your banking career, seize this opportunity to be a part of a leading International Bank in Sri Lanka.

Client Centre Executive -  Service / Sales

Key Responsibilities:

• Assist customers on routine inquiries and requests over the phone
• Achievement of pre-defined performance targets based on quality, sales and efficiency

Eligibility Criteria - You should be:

• School leavers and part time students are preferred
• Enthusiastic, with a flair for Customer Service
• Fluent in English and Sinhala, being conversant in Tamil would be added advantage since the Contact Centre handles inbound calls of all three languages
• Excellent interpersonal skills
• Self-motivated, target oriented
• Flexible to work on roster basis since the Contact Centre operates 24/7
• Willing to work during weekends / Bank holidays
• An excellent team player

How to Apply:
Send your CV to Talentacquisition.Srilanka@sc.com with the subject line: "Client Centre Executive - Service" or "Client Centre Executive - Sales"

Kindly note that only shortlisted candidates will be contacted.

For more career opportunities, visit our website: www.sc.com/careers

Valid Until: Feb 05, 2016
Categorized Under:
Banking Jobs / Call Centre Jobs / Customer Service Jobs / Marketing Jobs / Sales Jobs