This job is expired on Aug 21, 2014. Please click here to see the latest jobs.

Application Support Engineer (Trainee)

at hSenid Business Solutions

 Hits: 2143

hSenid Biz
It's all about People

hSenid Business Solutions (www.hSenid.com) the premier HRIS software solutions provider to the corporate domain worldwide specializes in Total Human Resources Applications, Payroll Solutions, Time & Attendance Solutions. Human Resources Outsourcing (HRO), Tailor-made Software Developments, SaaS - HR Solutions. Due to our growing business requirements we are currently on the lookout for young, dynamic & result oriented individuals to join and become a part of our Global Team. If you have the energy and enthusiasm with a passion to succeed, we assure you on a career that will leave a lasting impression.

Those interested please send in your CVs within seven days to jobs@hsenid.com mentioning the post applied for in the subject field

Application Support Engineer (Trainee)    

Duties & Responsibilities:
Customer handling:

  • Understanding the customer and building customer relationships 
  • Conducting user training and attending to customer issues 
  • Ability to quickly learn new software and to tram customer 
  • Co-ordinate between Software Engineers and End-users to solve functional issues. 
  • Reporting to Project/Support Manager in Colombo Head Office. 
  • Willingness to visit and or be based at client sites (Homagama, Negombo. Seethawaka project sites) 

Application Support:

  • Recording and updating the issues reported by customer in the Issue Tracking System. 
  • Address application related issues, diagnose issues and provide solutions 
  • Become a hSenid brand ambassador reflecting hSenid's Core Values and Culture with opportunities to grow and develop your career.

Experience & Qualifications:

  • A Diploma / Higher Diploma or equivalent professional qualification m Information Technology 
  • Knowledge of Java & MySQL, 
  • Experience in working Linux (Ubuntu, Cent OS) Environment.    

Skills & Personal Characteristics:

  • Dynamic, self- motivated individual with can-do attitude and an outgoing personality. 
  • Excellent negotiation and customer handling skills. 
  • Good verbal and written communication skills excellent interpersonal skills. 
  • Ability to do trainings 
  • Language proficiency in Sinhala & Tamil

Valid Until: Aug 21, 2014
Categorized Under:
IT Software Jobs