Customer Service Assistant
at Expolanka Holdings PLC
Classic Travel (Pvt) Limited, a subsidiary of Expolanka Holdings PLC, is Sri Lanka's leader in travel services. Our clientele both corporate and individual seek us for our high service standards as well as value added services, which have gone on to become standards for others to follow over the last 22 years. we are a one stop travel shop, equipped with a state of the art call center which operates 24x7, 365 days with an in-house studio and branches in Galle, Hambantota and Ratnapura.
We are currently on the lookout for a:
Customer Service Assistant
Requirements:
- G.C.E. A/L qualifications
- IATA Certified Professional Qualification in Airline Ticketing and Reservations, will be an added advantage
- Computer literate - Excellent skills in the Microsoft platform (especially in MS Excel)
- Excellent communication skills in English
- Self-motivated
- Has a keen eye for detail
- Experience in handling analytical reporting will be an added advantage
Job Role:
- Responsible for updating CRM Database accurately
- Monitor and update client movement information and generate reports for the management
- Generate Management information Reports as and when required
If you are interested, write to us with your CV and the names and addresses of two non-related referees within seven days of this advertisement to careers@classictravel.lk stating the position applied for on the subject line, or mail it to:
Classic Travel (Pvt) Ltd
379/4, Galle Road
Colombo 3
Expolanka Holdings PLC is a diversified conglomerate with interests in Logistics, Leisure & Ventures with a global presence in 20 countries and over 50 cities.
Web: www.classictravel.lk
Valid Until: Sep 02, 2016
Categorized Under:
Customer Service Jobs / Tourism Jobs