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Learning & Development Manager

at Mount Lavinia Hotel

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"210 years of history and memories to last a lifetime". So say travel critiques from around the world who have experienced the mystical wonders of the Mount Lavinia Hotel.

Learning & Development Manager

The Learning & Development Manager will be responsible for managing the Hotel's Learning & Development function, including developing a team of qualified departmental trainers and to establish a Hotel system for generating training data and evaluating results. The Learning & Development Manager's position impacts on the skills, knowledge and attitudes of every Hotel employee and ensures the availability and use of effective resources. The position also play a leading role in promoting the desired work culture in acquiring the objectives of the Mount Lavinia Hotel Group.

Responsibilities:

  • Assess current and future learning and development needs for the Hotel, deliver programmes and evaluate the effectiveness of training delivered by Managers and Supervisors
  • Conduct a "Colleague Development Needs" analysis and prepare an Annual Learning & Development Plan and budget accordingly
  • Create and implement training sessions that are aligned to the business goals
  • Proactively shape a service-oriented culture by measuring and monitoring guest feedback and establish effective means of communicating this to the Management and other colleagues
  • Assist in the selection of Departmental Trainers, train and develop them through ongoing workshops etc

Qualifications required:

  • Have at last 3-4 years' experience in a similar job in a star class hotel
  • Professional qualification in HR from a recognised institute
  • Possess excellent presentation skills and have a passion to impart knowledge & skills
  • Be an excellent communicator in both English & Sinhala

Interested candidates please forward your CV with contact details of two non-related referees together with copies of all relevant certificates and a passport size photograph on or before 14th October 2016.

Director Human Resources
Mount Lavinia Hotel
100, Hotel Road
Mount Lavinia

Email: careers@mountlaviniahotel.com


Valid Until: Oct 14, 2016
Categorized Under:
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