Customer Service Representative

at Expolanka Holdings PLC

ITX360 is Sri Lanka's premier IT services and development company offering end to end solutions for all technological and environmental needs. As a fully owned subsidiary of Expolanka Holdings PLC, ITX360 provides support for consultancy, managed IT services and Software Development. We are currently looking for a dynamic individual to join our team as:

Customer Service Representative

Requirements:

• Bachelor's Degree in Administration with exposure to Information Technology or equivalent
• Minimum 2 years experience in a similar capacity
• Excellent Proficiency in English written & verbal communication

Job Role:

• Build and maintain long-lasting customer relationships
• Develop strong advisor relationships with key customers
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Prepare reports and analytics to assist with management decision making
• Conduct monthly presentations to the management with regard to revenue generation
• Pleasant, outgoing personality with an interest in working intensely with the Public
• Sound knowledge of commonly-used concepts, practices, and procedures with IT background

Please email your CV within 7 days of this advertisement to careers@itx360.com with the names of two non-related referees. The "Subject" line of the email should carry the post applied.

www.itx360.com

Valid Until: Jan 09, 2017
Categorized Under:
Customer Service Jobs / IT Jobs