Call Centre Assistant

at Cargills Bank Limited

Cargills Bank invites dynamic, result oriented and highly motivated individuals to be a part of our team of professionals and progress your career towards exciting milestones.

Call Centre Assistant

Key Responsibilities:

• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Follow up customer calls when necessary

Pre-requisites and Key Attributes:

• Should have passed G.C.E. A/L
• Excellent communication skills in English and Sinhala or Tamil with strong Customer service orientation
• Minimum 1 year experience in a similar role, preferably in a Bank
• Age below 27 years
• Should be able to work on roster basis

Those who meet the above criteria should forward their CVs by post or via email within 14 days of this advertisement. Please indicate the post applied for on the top left hand corner of the envelope or in the subject line of the email.

Assistant General Manager - HR
Cargills Bank Limited
696, Galle Road
Colombo 3

Email: career@cargillsbank.com

Web: www.cargillsbank.com

Valid Until: Jan 17, 2017
Categorized Under:
Banking Jobs / Call Centre Jobs / Customer Service Jobs