Call Centre Agent
at Sri Lanka Institute of Information Technology (SLIIT)
SLIIT is a leading Degree awarding institute recognised by the University Grants Commission. SLIIT offers undergraduate and postgraduate degree in Computing, Business and Engineering and is a member of the Association of Commonwealth Universities, and the International Association of Universities.
We are looking for energetic dedicated and enterprising individuals to join our team for the following vacancy.
Call Centre Agent
Job Profile:
Handle customer queries with diligence and care, providing accurate information about our programmes, procedures to new and existing clients etc
The ideal candidate should fulfil the following requirements:
- Excellent communication and interpersonal skills in English (Ability to understand and speak in Tamil shall be an added advantage)
- Have good listening skills, patience, and professionalism in handling queries and complaints
- Willing to work long hours under pressure and maintain a good attitude
- Be computer literate
- Experience in a similar capacity of at least 1 year is desired, but not mandatory
- Age between 20 - 30 years
SLIIT offers a competitive salary and benefits package commensurate with qualification and experience.
Please send your application via registered mail or email, clearly indicating the post applied, to reach us within 7 days of this advertisement.
Head of Marketing & Business Development
Sri Lanka Institute of Information Technology
New Kandy Road
Malabe
Email: uditha.g@sliit.lk
Valid Until: Apr 08, 2017
Categorized Under:
Call Centre Jobs / Customer Service Jobs