Customer Care Executive

at SLT VisionCom (Pvt) Ltd

SLT VisionCom (Pvt) Limited is a fully owned subsidiary of the prestigious Sri Lanka Telecom PLC and the only IPTV service provider in Sri Lanka. We are looking for a self-motivated, dynamic and dedicated individual with strong business leadership and interpersonal skills to take up a challenging position and contribute to the growth of the Company.

Customer Care Executive

Job Responsibility

• Attending to Customer complaints and coordinating with Parent Company to resolve Customer issues.
• Handle all Customer queries and providing detail information about the product & services.
• Manage HOD's calendar whilst keeping close track of appointment schedule.
• Manage all routine/ non routine correspondence either independently or under direction.
• Maintaining a user friendly filing system for the Division.
• Perform additional duties commensurate with the current role, as and when requested by management.

Requirements

• Age between 18 - 25yrs
• Possess at least G.C.E. O/L with credit passes in Mathematics & English
• Minimum 2-3 years7 work experience
• Excellent communication skills - Sinhala & English. Ability to communicate in Tamil would be an added advantage (Written & Spoken).
• Excellent telephone etiquette.
• Ability to work under pressure and be a team player.
• Computer literate (good work knowledge on MS Office).
• Smart/dynamic personality and excellent public relation skills.

Please forward your resume on or before 7th November 2014 to hrvc@slt.com.lk or to the

Assistant Manager - HR & Administration
SLT VisionCom (Pvt) Ltd
Sri Lanka Telecom Group
P. O. Box 503, Lotus Road
Colombo - 01

Valid Until: Nov 14, 2014
Categorized Under:
Customer Service Jobs