Officer - Customer Service

at ODEL PLC

Officer - Customer Service

Job Profile:
To provide a professional, high quality, front line customer focused telephone service to all callers. The post holder will be responsible for dealing with all customer enquiries in relation to our services, Delivering a service to meet the individual needs of all customers and wherever possible resolving enquiries at first point of contact.

Other Responsibilities:

• Manage administration
• Handling ODEL Loyalty program related issues while keeping accurate records of communication and correspondence
• Team player who works together with the Customer service team as well as with the Manager who is committed to provide high quality customer service

Candidate Criteria:

• Passed G.C.E A/L Examination
• Previous Customer Service experience would be an added advantage
• Knowledge computer applications (Microsoft word/ Excel)
• Knowledge of administrative procedures
• Communication skills - Verbal and written
• Interpersonal skills
• Stress tolerance

If you fit the above profile and wish to join the ODEL team, please email your resume to: careers@eodel.com within 7 days of this advertisement

Valid Until: May 09, 2017
Categorized Under:
Customer Service Jobs