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IT Support Specialist

at Eureka Technology Partners (Private) Limited

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Gain exposure to Multiple Platforms - Work in an ITIL & ISO 20000 Environment - Join a World Class IT Company

Eureka Technology Partners is the leading IT service provider specialising in managed services and IT support. 

Specialising in multi-platform environments, Eureka Technology Partners delivers world-class managed IT services to a wide variety of industries. Working in an ISO 20000 environment, we offer clients around the global Remote IT support as well as five distinct services - Enterprise Support, Data Centre facilities, Information Security, Network Monitoring and Disaster Recovery.

IT Support Specialist

We are currently in the process of recruiting highly motivated, IT savvy individuals for our Continuous Service and Technical Improvement teams. Should you join us, you'll have the opportunity to shadow our experienced professional and learn on the job as well as through our in-house technical trainings. You'll also be exposed to world-class remote management tools in an ISO 20000 Certified environment using ITIL best practices.

Qualifications & Experience:

  • Bachelor's Degree in IT
  • Good Decision-making, IT & Communication skills
  • Level 1 Remote / Onsite Technical Support for Clients
  • Analysing and Resolving End User Workstation Problems including Network Printers
  • Provide End User Training where required
  • Windows Desktop, Remote / On desk Maintenance
  • Maintenance of Vendor Contracts and SLAs of Devices & Services
  • IT Savvy, Dynamic and intelligent
  • Exposure to a Desktop / Server Environment
  • Exposure  to Cloud & Virtualisation technologies
  • Basic knowledge of Linux and Windows Server technologies
  • Documentation / Writing Skills and an Excellent command of the English language

If you think you have what it takes and would like to join our team, please logon to http://careers.eureka.lk and upload your CV without delay.

Eureka Technology Partners (Pvt) Ltd
3rd Floor
321, Galle Road
Colombo 3

Tel: 011 256 4277

www.eurekasl.com


Valid Until: May 19, 2017
Categorized Under:
IT Jobs / IT Networking Jobs / IT Software Jobs