Officer / Junior Executive - Call Centre

at AIA Insurance Lanka PLC

Bring your Ambition to Life

AIA Sri Lanka

Officer / Junior Executive

If you are a dynamic individual with experience and career aspirations to further in customer service, this is a fabulous opportunity for you. The job holder has to work in our call centre interacting with our customers.

Job Accountabilities:

• Coordinate & provide quick solutions to complaints of customers / wealth planners
• Handling various types of customer inquiries
• Adherence to predetermined service levels in respect of answering calls to meet service levels and reduce abandoned calls

Job Specifications:

• A sound educational background with good AL results
• Minimum 1 year experience in call centre, preferably in insurance
• Excellent communication skills in Tamil language
• Negotiation skills
• Interpersonal skills

Send your CV along with the contact details of two non-related referees by email to lke_vacancies@aia.com

Visit us at craeers.aia.com

Real Ambition Brought to Life

Valid Until: Jun 23, 2017
Categorized Under:
Call Centre Jobs / Customer Service Jobs / Insurance Jobs