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Associate - Service Desk Analyst

at John Keells Computer Services (Pvt) Ltd

Technical skills and Expertise:

Excellent communications and team skills
Positive attitude in stressful situations
Focuses on customer satisfaction as critical goal; regularly seeks input and feedback
Can effectively manage given tasks and projects in a timely and efficient manner
Demonstrates follow-through until desired results are achieved
General server hardware knowledge
Good understanding in Windows, Linux, Networking, WAN and virtualisation technologies

License / Certifications Required:

MCSA (Microsoft CErtified Solution Associate) or RHCSA (Red Hat Certified Systems Administrator) is preferred
ITIL training a plus

Minimum Qualification:

Minimum Experience:

Tel: 071 884 0251