This job is expired on Oct 20, 2017. Please click here to see the latest jobs.

Front Office Manager

at Hemas Holdings PLC

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If you are passionate, courteous and hospitable... Come, explore new vistas with Serendib Leisure.

Serendib Leisure - the leisure arm of Hemas Holdings PLC manages Hotel Sigiriya and Club Hotel Dolphin with internationally branded AVANI Bentota Resort & Spa and AVANI Kalutara Resort in partnership with Minor Hotels (Thailand). Hemas Holdings PLC and Minor Hotels have continued their successful partnership covering the key cities of Sigiriya, Waikkal, Bentota, Kalutara and Tanglle.

AVANI Bentota Resort & Spa which is located in Down South which is designed by the famous architect Geoffrey Bawa, blending contemporary style, an 18th century Dutch village feel, beautiful lawns and unbeatable ocean views. Mix lazy beach days and exciting water sports with local highlights and the capital's buzz.

We are looking for a dynamic, self-motivated & people-centered professional with the right attitude to support our vision of "leadership in service excellence" to join AVANI Bentota Resort & Spa.

Front Office Manager

He/She will be mainly responsible for:

  • To monitor and control rooms business within the hotel in order to maximize potential occupancy, average rates, rooms revenue and other revenues
  • Manage Reservations, Reception, Bell Desk, Guest Relations and Telephones
  • Ensure that company and hotel front office standards and procedures are adhered and that new standards are built into the hotel standards of performance manual
  • Handle guest complaints
  • To maintain a high standard of regular guests service in the front office
  • The proper management of the front office staff

The ideal candidate must possess more than 8 years in Front Office with a minimum of 3 years' of experience as a Front Office Manager in a star class hotel. Hospitality Related Degree or a Diploma from SLITHM or an equivalent qualification is a must.

Serendib Leisure offers attractive remuneration packages including fringe benefits with potential for professional growth and rapid career progression.

Please forward a detailed resume that includes the names and contact details of two non-related referees along with a recent colour photograph within 14 days to careers@serendibleisure.lk or post to:

Senior Manager - Human Resources
Serendib Leisure Management
Level 3, Hemas House
75, Braybrooke Place
Colombo 2

Valid Until: Oct 20, 2017
Categorized Under:
Customer Service Jobs / Front Office Jobs / Hotel Jobs