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Application and Technical Support Executive

at hSenid

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hSenid Business Solutions (www.hSenid.com) the premier HRIS software solutions provider to the corporate domain worldwide specializes in Total Human Resources Applications, Payroll Solutions, Time & Attendance Solutions, Human Resources Outsourcing (HRO), Tailor-made Software Developments, SaaS - HR Solutions. Due to our growing business requirements we are currently on the lookout for young, dynamic & result oriented individuals to join and become a part of our Global Team. If you have the energy and enthusiasm with a passion to succeed, we assure you on a career that will leave a lasting impression.

Application and Technical Support Executive

Duties & Responsibilities:

  • Application Server /Client application administration
  • User account administration of the business systems
  • Liaise with the systems developers and business area managers and making the necessary updates and adjustments ensuring the stability of the application server
  • Responsible for providing an effective first level application and technical support to the end users through helpdesk service
  • Application maintenance (Patches, Updates etc.)
  • User training
  • System administration of backend databases
  • Managing the disaster recovery process
  • Backup and recovery processes
  • System health checks
  • Business Continuity and Emergency Response Planning

Experience & Qualifications:

  • Diploma/ Higher Diploma in IT or equivalent Qualification
  • Knowledge of multiple business operational practices & processes
  • Proven and minimum 1 years’ expenence in similar Application & Technical Support activities
  • Knowledge on Networking technologies is a plus

Skills & Personal Characteristics:

  • Good verbal and written communication skills with excellent interpersonal skills
  • Very good Computer Skills in MS Word, Excel, PowerPoint, Visio & Project
  • Ability to work in a team and interact with both Technical and Non-Technical teams
  • Possess capabilities in Business Process Analysis & Problem Solving

Those interested please send in your CVs within seven days to jobs@hsenid.com, mentioning the post applied for in the subject column


Valid Until: Feb 23, 2015
Categorized Under:
IT Software Jobs