Computer Assistant (Female / Male)
at American Embassy
Computer Assistant (Female / Male)
We encourage both women and men to apply for this position. The United States Embassy seeks a diverse workforce with equal opportunity for all people without regard to race, colour, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
The selected candidate will work under the supervision of the Systems Manager. She/he manages the Embassy's computer operations and Local Area Network. She/he serves as a technical advisor to the Systems Manager on all computer-related issues. She/he is the primary training specialist for training users on all unclassified systems used at the Department of State to include computer hardware, software, and mobile devices. She/he provides customer support on technical issues to all the Embassy users to ensure proper utilisation of mission IT resources.
The work schedule for this position is: Full Time - 40 hours per week.
The monthly gross salary for this position will be Rs.142,894/-
Qualifications Required:
- Education - Successful completion of 3 years of post G.C.E. A/L studies in Computer Science is required
- Prior Work Experience - Minimum of 4 years work experience performing progressively more responsible work in the management, administration and utilisation of computer systems and networks, PC and customer support, programming, hardware and software troubleshooting, training users on MS Windows and MS Office applications is required.
- Language Proficiency - Level IV (Fluency) reading, writing, and speaking English is required. (This will be tested)
- Job Knowledge - Comprehensive knowledge of IT system management, installing software and hardware, fact finding techniques, programming languages, system analysis and design, knowledge of statistical and spreadsheet formulation
- Skills & Abilities - Ability to develop course material for IT Training Programmes. Customer Service Skills in identifying issues and providing efficient solutions. Ability to explain and present technical information to users. Good technical skills to troubleshoot diagnose and resolve hardware / software / conferencing problems, maximise resources and system capabilities. Ability to balance workload demands between the central system and individual user requirements.
Hot to Apply:
Please visit our website https://lk.usembassy.gov/embassy/jobs/ to submit your applications through Electronic Recruitment Application system (ERA). Before you continue with the application process, please carefully read the instructions available on our website.
Requirements:
To apply for this position applicants must electronically submit copies of the documents listed below along with the electronic application, to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified.
- Relevant Educational Certificates
- Relevant Service / Work Experience Certificates
- Proof of citizenship (National Identity Card / Passport and/or Work Permit)
PAPER OR EMAILED APPLICATIONS ARE NOT ACCEPTED
Your application should reach us on or before February 21, 2020.
Please note, only shortlisted applicants will be contacted.
Valid Until: Feb 21, 2020
Categorized Under:
Academic Jobs / IT Jobs / IT Hardware Jobs / IT Networking Jobs / IT Software Jobs