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Customer Care Executive

at Durdans Hospital

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Durdans Hospital, an institution with a history dating back to World War II, has a rich heritage built on values and expertise. The hospital was accredited by the Joint Commission International (JCI) with the Global Seal of Approval for transforming patient safety and quality of care to meet international standards.

Customer Care Executive

  • Should possess at least 3 passes at the G.C.E. A/L
  • A professional qualification would be a distinct advantage
  • 3 years experience in the service industry, preferably in healthcare or hospitality
  • Fluency in Sinhala and English is a must, while knowledge in Tamil would be a definite advantage

In addition, the candidates should possess the following traits:

  • Should demonstrate commitment and a high degree of responsibility towards her/her role at the hospital
  • Have a pleasant and friendly personality and be customer-oriented at all times
  • Excellent decision-making skills and ability to make sound value-judgment
  • Should be open-minded, flexible and possess leadership qualities
  • Should be able to delegate, motivate and instruct effectively
  • Should possess a high level of discipline and organizing skills, be hardworking and methodological
  • Must be a team player with excellent communication and interpersonal skills
  • Ability to manage a team of public relations officers through motivation and monitoring
  • Should be able to solve problems in high pressure situations

An attractive remuneration package coupled with opportunities for learning and career advancement, is on offer to the successful candidates.

If you possess the above qualifications and skills, we invite you to send your CV, including phone number and details of two non-related referees, with the post applied for marked on the top left corner of the envelope/the subject line of the email, to reach us within 7 days of this advertisement.

HR Department
Durdans Hospital
No: 3, Alfred Place
Colombo 3

Email: hr@durdans.com

Helpline: 1544 or 94 (11) 541 0000

Web: www.durdans.com

Valid Until: May 16, 2015
Categorized Under:
Customer Service Jobs