Junior Customer Care Executives (eCommerce)

at Abans Group

Founded in 1968 by Mrs. Aban Pestonjee, Abans Group is a leading conglomerate that offers targeted solutions ranging from real estate and engineering to retail and finance, which aim to enhance the lives of Sri Lankan citizens. 

Customer Care Executives

Customer Care Executives (Call Centre Agents) will be primary contact for our service seeking customers by responding to inquiries, managing complaints, troubleshooting significant customer service problems and providing general information.

The requirements:

• Strong phone and verbal communication skills along with active listening.
• Fluent in English / Sinhala and Tamil would be an added advantage.
• Should have excellent organisation skills and multitasking.
• Customer focus and adaptability.
• Proficient in relevant computer applications / Microsoft Office package.
• Passionate about customer service is a must.

If you are confident that you're the one we are looking for, kindly send us your latest CV indicating position in the subject line to reach us within 7 days of this advertisement to careers@abansgroup.com.

Valid Until: May 20, 2022
Categorized Under:
Call Centre Jobs / Customer Service Jobs